Privacy Policy

 

Welcome to Tieker (referred to as “Tieker,” “we,” “us,” or “our”). We value your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website, www.tieker.co.uk (the “Site”).

 

1. Information We Collect

We collect two types of information:

a) Device Information

When you browse our Site, we automatically collect certain technical data, including:

  • IP address
  • Browser type and version
  • Time zone
  • Cookies and similar tracking technologies
  • Pages or products viewed
  • Referring websites or search terms
  • Site interaction data

This helps us better understand how users interact with the Site and improve your browsing experience.

b) Order Information

When you make a purchase or attempt to do so, we collect:

  • Name
  • Billing and shipping address
  • Payment details (e.g. credit/debit card info, processed securely)
  • Email address
  • Phone number

Together, we refer to these as “Personal Information.”

 

2. How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders, including sending confirmations and invoices
  • Communicate with you about your order or account
  • Improve our products, services, and shopping experience
  • Prevent fraud and ensure transaction security
  • Send personalized promotions or updates (with your consent only)

 

3. Sharing Your Information

We only share your Personal Information with trusted third-party partners necessary to operate our business. These include:

We may also share your data if required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect the rights, safety, or property of Tieker or others

We do not sell or rent your personal information to any third party.

 

4. Behavioural Advertising

We may use your information to display relevant ads on platforms like:

You can opt out of certain tracking or targeted ads by adjusting your browser settings or using industry tools like YourAdChoices.

 

5. Cookies

Cookies are small files that store information on your device to:

  • Recognize your browser
  • Remember your settings
  • Analyze website performance
  • Personalize content

You can manage or disable cookies via your browser settings. However, some features of the Site may not work properly without them.

 

6. Do Not Track Signals

Please note: our Site does not respond to “Do Not Track” signals from browsers due to the lack of a consistent industry standard.

 

7. Your Rights (For European Residents)

If you reside in the UK or EU, you have the right to:

  • Request access to your personal data
  • Ask for corrections or deletion
  • Object to or restrict certain types of processing
  • Withdraw marketing consent at any time

To exercise any of these rights, please contact us at: service@tieker.co.uk

 

8. Data Retention

We retain your Order Information only as long as necessary to:

  • Fulfill your purchase
  • Meet legal, regulatory, or operational obligations

You may request the deletion of your data at any time (subject to legal limitations).

 

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data with them.

 

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

 

11. Contact Us

If you have any questions or wish to exercise your privacy rights, please reach out to:, please Contact Us at:

Email: service@tieker.co.uk